To all our loyal patients we would like to say a heartfelt thank you for all your support which has helped us reach our 20th anniversary this year. And to celebrate, every 20th osteopathic patient who is booked in during April will receive a free bottle of Prosecco.
Berkhamsted Osteopaths first opened its doors to patients in March 1997 and has been providing treatment to the residents of Berkhamsted ever since. The practice started with just Tim and Juliet Hanwell, a booking diary, a pencil and a rubber!
We now have 10 practitioners and a team of receptionists including local students who cover evenings, weekends and holidays, providing a wide range of treatments helping to alleviate conditions from back and neck pain to tension headaches and sporting injuries for our patients – ranging from as young as 5 days old to an impressive 94 years old! As well as osteopathy we also offer specialist IDD therapy for disc injuries, nutritional advice, acupuncture, sports therapy and body laser therapy – a world away from the early days of our previous practice.
We have had a delve into our records over the past 20 years and some of the strangest injuries we have treated have been lower back pain caused by sneezing and picking up a piece of paper; neck pain sustained whilst belly dancing, and our favourite, an elbow injury due to examining a constipated cow (whilst wearing a long glove)! Happily, everyone was successfully treated although we can’t comment on the cow.
In November 2015 we moved into our new premises in the High Street with a fresh logo and brand colours, plus we introduced a more efficient booking system with email and text reminders. We have been extremely pleased that since then the number of patients who don’t arrive for appointments has fallen from 5% to less than 1% enabling us to provide a more efficient service.
We are very proud to say that 68% of our patients are referred to us by other patients and incredibly we have seen people from 99% of Berkhamsted’s residential streets for which we are grateful for everyone’s support.
Looking forward to the next 20 years.
Tim & Juliet Hanwell